Guidelines
Here you can find information about signing up to Betalingsservice.
In this self-service your 'Kundenummer' ('Customer number') is the same as the company's CVR no.
Each quarter, ATP Livslang Pension sends out a 'main payment order' that is paid via Betalingsservice if you have signed up that.
If you report an ATP contribution too late or change an existing report, ATP Livslang Pension will send a payment order via Digital Post that you must pay manually.
If you disagree with ATP Livslang Pension’s decision, you can contact ATP’s board of appeal, etc. You must contact the board of appeal within four weeks of having received the decision from.
The address is: Ankenævnet for ATP m.m. Holmens Kanal 20 DK-1060 Copenhagen K
ATP's customer ambassador
If you are dissatisfied with the service or guidance you have received from ATP, you can contact ATP’s customer ambassador:
